peggoo B.V. [registered company name]
[registered address], The Netherlands
KvK: [KvK number] · VAT (BTW): [BTW number]
Email: legal@peggoo.com
peggoo provides an AI workspace comprising conversational AI with long-term memory, custom agents, web search, a coding agent with isolated per-conversation workspaces (file editing, terminal, previews) and related features ("Service") at peggoo.com. These terms apply to every account.
You must be at least 16 years old and provide accurate registration information. You are responsible for activity under your account and for keeping credentials confidential. One person or organisation per account; workspace files belong to the conversation that created them.
See our Refund Policy for the statutory 14-day withdrawal right and how it applies to digital services.
Consumers in the EU have the right to withdraw from a distance contract within 14 days without reason (Dutch Civil Code art. 6:230r). Because peggoo is a digital service, we may begin performance immediately with your express prior consent. At checkout you acknowledge that, once a subscription period is fully delivered, the right of withdrawal for that period is extinguished. Full details and our practical (more generous) refund commitments are in the Refund Policy.
The Service is provided for lawful purposes. You must not: violate applicable law; attempt to breach or overload the Service or bypass quotas; use the coding agent or terminal for malicious, deceptive or infringing purposes; resell access without agreement; or misrepresent AI output as human professional advice where this could cause harm. We may throttle or suspend accounts that abuse the Service, with notice where practicable.
You retain all rights to content you create, upload or generate ("Your Content"). You grant peggoo a limited licence to process Your Content solely to operate the features you request (including sending relevant context to AI providers). You may export or delete Your Content at any time. We do not use Your Content to train models.
The peggoo name, interface and platform are our property. The Service incorporates open-source components under their respective licences (see our Third-Party Notices). Nothing in these terms transfers IP rights except the limited licence needed to use the Service.
We aim for high availability and maintain daily backups, monitoring and alerting, but during the public beta the Service is provided on a best-effort basis without an uptime guarantee. We may change or discontinue features with reasonable notice; material adverse changes entitle you to cancel and receive a pro-rata refund for unused full months.
AI output may be inaccurate — verify important information. To the extent permitted by Dutch law, our aggregate liability is limited to the amount you paid in the 12 months preceding the claim. Nothing in these terms excludes or limits liability for intent, gross negligence, death or bodily injury, or statutory consumer rights that cannot be excluded.
We may update these terms; material changes are announced in-app at least 14 days in advance. Continued use after the effective date constitutes acceptance.
You may delete your account at any time (Settings → Danger zone); we erase your data as described in the Privacy Policy. We may suspend or terminate accounts for serious breaches of §6.
These terms are governed by Dutch law. Consumers may also rely on mandatory protections of their country of residence. Disputes that we cannot resolve together are brought before the competent court in Amsterdam. Always contact legal@peggoo.com first — we resolve nearly everything directly.